GambleAware’s evaluation process is how we build the evidence for what really works to minimise gambling harm. Our methodology is based on industry best practice, governed by a standard protocol applied to everything we commission.

A new evaluation protocol was established in 2019, incorporating many elements of the approach which has been the basis of GambleAware’s evaluations since 2016. It allows us to:

  • Measure consequential change: evaluating the level and type of change that a project or service delivers, rather than just the numbers of people who have accessed it.
  • Inform service design: producing recommendations that can shape the design of future projects commissioned by GambleAware and contribute to evidence-based policy making.
  • Grow research and evaluation capability: sharing our findings and insights with the sector.

More information about our Evaluation Protocol can be found here.